FREQUENTLY ASKED QUESTIONS
Q.
Why should I choose Cyberdiet over other weight loss programs?
A.
We believe that improving health can only be achieved by making
long-term lifestyle changes that include balanced eating, regular
exercise, and the "right thinking" to put all the pieces together.
And we have put all of the ingredients together within our "Succeed
at Weight Loss" program:
-
Comprehensive assessment tools
- Convenient
meal plans, shopping lists recipes, and food logging tools
- Exercise
plans with tracking tools
- Regularly
updated features with the latest nutrition and fitness news,
seasonal tips, and motivational strategies
- A
supportive, caring community
Moreover, an
online weight loss program is more convenient and private than
comparable face-to-face programs: no meetings to drive to, no public
weigh ins, and all of the materials you need are at your fingertips
24 hours a day, 7 days a week!
Q.
What kind of recognition has Cyberdiet received from professional
organizations or from the press?
A.
Cyberdiet.com is consistently rated as one of the best diet and
nutrition sites on the Web by Tufts University's Nutrition
Navigator: "Cyberdiet's team has used their combination of technical
savvy and nutrition know-how to put together an oasis of sane, fun,
and well-presented nutrition information on the Web." Please feel
free to review Cyberdiet's other
awards
and
press accolades.
Q.
Will I get meal plans? Will there be an online food diary? What
about exercise plans, and an exercise journal?
A.
Cyberdiet offers several options for helping you establish a diet
plan, depending on how much structure you desire. If you would like
a diet plan with all meals and snacks planned out, please look at
our 12-Week Meal Plans. These are available at several calorie
levels and for a variety of special needs, including low-sodium,
low-cholesterol, and vegetarian. If you would like a little more
flexibility, our Express Menus allow you to set a calorie level,
then mix and match your meal options.
Cyberdiet's
Personal Exercise Plans contain plans for aerobic exercise, strength
training, and flexibility. The aerobic plans include walking,
jogging, cycling, swimming, and cross-training at the gym.
Cyberdiet also
provides an online food journal (the 123 Step program) as well as an
exercise journal.
Q.
May I see a sample menu before I enroll?
A.
Yes,
you may view a sample menu for our
1400-1600 calorie, no restrictions plan. If you would like to
view another sample menu, please email
cdsupport@dietwatch.com
with your request.
Q.
Will I work directly with a dietitian?
A.
Although our peer-reviewed programs are designed by registered
dietitians, our "Succeeding at Weight Loss" program does not provide
one-on-one nutrition counseling.
Q.
What are Cyberdiet's system requirements?
A.
You
will need a computer with Internet access in order to use Cyberdiet.
Our tools will work best with Internet Explorer 4.0+ or Netscape
Navigator 4.0+ (IE 6.0 and NS 6.2 recommended). Note: Our
food and exercise tracking programs are not compatible with
Macintosh or WebTV, though these users can still take advantage of
our menus and other meal planning tools, nutrition and fitness
information, and community resources.
Q.
I heard that Cyberdiet was free. Has this changed? Why?
A.
As
of January 1, 2002, Cyberdiet.com began charging a membership fee.
It became necessary to convert Cyberdiet to a subscription-based
service in order to continue supporting our members and providing a
high-quality service.
Q.
How much does Cyberdiet cost?
A.
We
offer 2 payment options:
- 3 months,
for $39.99
- 12 months,
for $79.99
After your
initial enrollment period has ended, your monthly fee will be
$12.97. Note:
Your membership will automatically be renewed every month until
you cancel your services.
Q.
Do you have secured billing?
A.
Yes,
your transactions will take place on a secure server.
Q.
I don't have a credit card. Can I pay with a money order?
A.
We
will accept a money order, though we ask that in doing so, you
commit to 12 months of Cyberdiet membership. Please send your money
order (made payable to DietWatch.com), in the amount of $79.99 USD,
to the following address:
DietWatch.com, Inc.
205 Lexington Avenue, 8th Floor
New York, NY 10016
Please be sure
to include the following information with your payment:
- That you
are registering for Cyberdiet.com services
- Your
desired user name and password
- Your email
address
Q.
If I join Cyberdiet, will I have to deal with a lot of unwanted
solicitations? Will you sell my email address or other contact
information to third parties?
A.
Cyberdiet takes your online privacy seriously. We will never share
your personal information with any external organization without
your consent. We do not sell any personal information about our
visitors, including email addresses. Any personal information you do
wish to provide is protected internally.
When you join
Cyberdiet, you will have the option of receiving our weekly
newsletter and other informational mailings, but an unsubscription
link is provided with each mailing so that you can easily
discontinue this service.
You can
click here to further review our privacy policies.
Q.
Whom can I contact for more information?
A.
For
further information about Cyberdiet, or for technical assistance,
please email
cdsupport@dietwatch.com.
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