FREQUENTLY ASKED QUESTIONS

Q. Why should I choose Cyberdiet over other weight loss programs?

A. We believe that improving health can only be achieved by making long-term lifestyle changes that include balanced eating, regular exercise, and the "right thinking" to put all the pieces together. And we have put all of the ingredients together within our "Succeed at Weight Loss" program:

Comprehensive assessment tools
Convenient meal plans, shopping lists recipes, and food logging tools
Exercise plans with tracking tools
Regularly updated features with the latest nutrition and fitness news, seasonal tips, and motivational strategies
A supportive, caring community

Moreover, an online weight loss program is more convenient and private than comparable face-to-face programs: no meetings to drive to, no public weigh ins, and all of the materials you need are at your fingertips 24 hours a day, 7 days a week!

Q. What kind of recognition has Cyberdiet received from professional organizations or from the press?

A. Cyberdiet.com is consistently rated as one of the best diet and nutrition sites on the Web by Tufts University's Nutrition Navigator: "Cyberdiet's team has used their combination of technical savvy and nutrition know-how to put together an oasis of sane, fun, and well-presented nutrition information on the Web." Please feel free to review Cyberdiet's other awards and press accolades.

Q. Will I get meal plans? Will there be an online food diary? What about exercise plans, and an exercise journal?

A. Cyberdiet offers several options for helping you establish a diet plan, depending on how much structure you desire. If you would like a diet plan with all meals and snacks planned out, please look at our 12-Week Meal Plans. These are available at several calorie levels and for a variety of special needs, including low-sodium, low-cholesterol, and vegetarian. If you would like a little more flexibility, our Express Menus allow you to set a calorie level, then mix and match your meal options.

Cyberdiet's Personal Exercise Plans contain plans for aerobic exercise, strength training, and flexibility. The aerobic plans include walking, jogging, cycling, swimming, and cross-training at the gym.

Cyberdiet also provides an online food journal (the 123 Step program) as well as an exercise journal.

Q. May I see a sample menu before I enroll?

A. Yes, you may view a sample menu for our 1400-1600 calorie, no restrictions plan. If you would like to view another sample menu, please email cdsupport@dietwatch.com with your request.

Q. Will I work directly with a dietitian?

A. Although our peer-reviewed programs are designed by registered dietitians, our "Succeeding at Weight Loss" program does not provide one-on-one nutrition counseling.

Q. What are Cyberdiet's system requirements?

A. You will need a computer with Internet access in order to use Cyberdiet. Our tools will work best with Internet Explorer 4.0+ or Netscape Navigator 4.0+ (IE 6.0 and NS 6.2 recommended). Note: Our food and exercise tracking programs are not compatible with Macintosh or WebTV, though these users can still take advantage of our menus and other meal planning tools, nutrition and fitness information, and community resources.

Q. I heard that Cyberdiet was free. Has this changed? Why?

A. As of January 1, 2002, Cyberdiet.com began charging a membership fee. It became necessary to convert Cyberdiet to a subscription-based service in order to continue supporting our members and providing a high-quality service.

Q. How much does Cyberdiet cost?

A. We offer 2 payment options:

3 months, for $39.99
12 months, for $79.99

After your initial enrollment period has ended, your monthly fee will be $12.97. Note: Your membership will automatically be renewed every month until you cancel your services.

Q. Do you have secured billing?

A. Yes, your transactions will take place on a secure server.

Q. I don't have a credit card. Can I pay with a money order?

A. We will accept a money order, though we ask that in doing so, you commit to 12 months of Cyberdiet membership. Please send your money order (made payable to DietWatch.com), in the amount of $79.99 USD, to the following address:

DietWatch.com, Inc.
205 Lexington Avenue, 8th Floor
New York, NY 10016

Please be sure to include the following information with your payment:

That you are registering for Cyberdiet.com services
Your desired user name and password
Your email address

Q. If I join Cyberdiet, will I have to deal with a lot of unwanted solicitations? Will you sell my email address or other contact information to third parties?

A. Cyberdiet takes your online privacy seriously. We will never share your personal information with any external organization without your consent. We do not sell any personal information about our visitors, including email addresses. Any personal information you do wish to provide is protected internally.

When you join Cyberdiet, you will have the option of receiving our weekly newsletter and other informational mailings, but an unsubscription link is provided with each mailing so that you can easily discontinue this service.

You can click here to further review our privacy policies.

Q. Whom can I contact for more information?

A. For further information about Cyberdiet, or for technical assistance, please email cdsupport@dietwatch.com.